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Terms of Service

Welcome to IScloud360 (hereinafter referred to as "this Website"), operated and provided by IScom Online International Information Inc. (hereinafter referred to as "the Company"). The IScloud360 Terms of Service (hereinafter referred to as "these Terms") apply to members of this Website or users of free services. Before applying to become a member or using free services, you must carefully read these Terms. By clicking "Agree" to complete the application and starting to use any services provided by this Website, you signify your agreement to and compliance with these Terms:
- (1) The Company reserves the right to modify or change the content of this Website, the services provided, or these Terms at any time. Such modifications will be posted directly on this Website without individual notification to members or users. Members or users should regularly review the announcements regarding modifications or changes on this Website. By continuing to use any services provided by this Website after such announcements, members or users are deemed to have read, understood, and agreed to the modifications or changes.
- (2) If members or users disagree with the aforementioned modifications or changes, or do not accept any of the provisions of these Terms, they should immediately cease all activities or service applications or product purchases on this Website.
- (3) Completing the online ordering process on this Website does not signify that the transaction has been completed or that a contract has been established. The Company reserves the right to accept your order. A representative will contact you to confirm the order details and payment method, and subsequent product activation and services will proceed after confirming relevant transaction conditions with you.
- (4) If you represent a legal entity or institution, it indicates that the entity or institution agrees to and accepts these Terms. If you violate these Terms or engage in illegal use of this Website, it will be deemed a violation by the entity or institution. The entity or institution will bear joint liability for any damages caused to the Company, including but not limited to legal fees, losses incurred due to Website suspension, wages, overtime, claims by third parties, settlement amounts, or reputational damage. You and your entity or institution shall bear joint liability to indemnify the Company against any such damages.
- (5) You must adhere to international internet usage norms and must not engage in actions such as stealing, altering, or destroying the information of this Website, the Company, or other members or users. Unauthorized copying, resale, reposting, or attempts to hack this Website are strictly prohibited.
- (6) You must not distribute computer viruses or engage in activities that interfere with the normal operations of this Website. Actions that impact the operations of this Website, increase its load, compromise communication, or infringe upon the rights of other members or users are also prohibited.
The hardware, software, programs, and content of this Website (including but not limited to images, pictures, animations, videos, audio, text, files, webpage design, website architecture, layout, or planning) are the intellectual property of the Company or other rights holders. This includes, but is not limited to, copyrights, trademark rights, trade secrets, and proprietary technologies. Without prior written authorization from the Company or other rights holders, no person may use, modify, reproduce, publicly broadcast, adapt, distribute, publish, perform reverse engineering, decompile, or disassemble any content of this Website.
- (1) Online software procurement services.
- (2) "Digital Diagnosis" services.
- (3) "AI Transformation Master" services.
- (4) Physical consultant connection services.
- (5) Notifications regarding member or user-related rights and benefits, including but not limited to event notifications, software trials, sweepstakes, satisfaction surveys, special offers, or other future services for members or users.
- (1) The information provided when using free services is one-time-use data. Please ensure the accuracy of the information and do not submit data under the name of a third party.
- (2) Providing incorrect information may result in the inability to receive the results of free services.
If you register as a member on this Website, you agree to and must adhere to the following:
- (1) Provide accurate and up-to-date personal information as prompted during registration and do not register under a third party’s name. Each member is allowed to register only one account and may not register multiple accounts.
- (2) Use the account and password registered during the sign-up process when accessing the Website's services.
- (3) Members are responsible for the management and proper use of their accounts and passwords. Members bear all responsibility for actions and outcomes arising from using the services on this Website with their accounts and passwords.
- (4) Members must maintain the confidentiality and security of their accounts and passwords when accessing the Website. Account and password usage is assumed to be by the member, and members are fully responsible for any actions performed using their accounts and passwords, whether or not entered personally.
- (5) If a member’s account or password is lost or suspected of being used by a third party, the member must immediately notify the Company. Upon receiving such notification, the Company may suspend the account’s transactions and subsequent usage. However, this notification does not exempt the member from any legal responsibilities arising before the notification. The Company reserves the right to access the member’s account to address security concerns and assist with account or password issues if necessary.
- (6) Members must update their personal information promptly to ensure its accuracy. Changes to the account can be verified through system logs.
- (7) If a member provides incorrect, false, incomplete, or duplicate registration information, the Website reserves the right to suspend or terminate the account without prior notice and to deny access to all or part of the Website’s services.
- (8) In compliance with the "Personal Data Protection Act" and the "Regulations for the Maintenance and Management of Personal Data Files in the Manufacturing and Technical Service Industries," service providers may not alter system account information arbitrarily. Members are responsible for managing and modifying their account information, which may not be shared, transferred, or sold. Members are fully accountable for all account-related data, including account details, passwords, and any information provided during registration or use of services.
- (9) For special account or password change requests requiring the Company’s assistance, members may use the "Contact Us" function on the Website, send an email, or call customer service. Applications must include necessary documentation, and the Company will assist with the subsequent procedures.
The service prices listed on this Website are exclusive of taxes. Sales tax will be added to your order during the confirmation process, in accordance with tax regulations. A representative will contact you to confirm the order details and explain the payment methods.
The Company maintains the Website and services with reasonable efforts and technology to ensure normal operation. However, services may be partially or fully suspended or interrupted under the following circumstances:
- (1) When necessary relocation, replacement, upgrades, maintenance, or repairs of related software or hardware are performed, with prior notification posted on the Website or communicated by other appropriate means.
- (2) When a member or user violates government regulations or the terms herein.
- (3) When natural disasters or other force majeure events cause service interruptions or stoppages.
- (4) When the Website or services are interrupted, stopped, or impacted for reasons not attributable to the Company.
- (5) When the Website or service cannot operate normally due to incorrect information display, forgery, tampering, deletion, unauthorized access, or other illegal acts beyond the Company's control.
- (1) Except as required by law, the Company shall not be liable for any direct, special, punitive, exemplary, indirect, or consequential damages, or any other damages arising from or related to the use or inability to use the Website or services, including but not limited to loss of use or profits, whether based on contract, tort (including negligence), or otherwise.
- (2) The Company's total cumulative liability for any claims arising from the use of this Website shall be limited to refunding the actual payment amount for the specific disputed transaction.
The rights and obligations between members or users and the Company shall be governed by internet regulations and the laws, interpretations, rules, and practices of the Republic of China (Taiwan). Unless otherwise mandatorily required by law, the Taichung District Court in Taiwan shall have exclusive jurisdiction as the court of first instance. For any incomplete provisions in the Website or Company’s statements and terms, resolutions will be sought based on good faith, honesty, fairness, and mutual benefit principles.
Revised on July 18, 2022
