IScloud360
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Privacy Policy

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IScloud360 Privacy Policy

Welcome to IScloud360 (hereinafter referred to as this website), which is a business platform under Caiwei International Information Co., Ltd. (hereinafter referred to as this company). In order to help you understand how this website protects your security when using various services, and how it collects, processes, utilizes, and protects the personal data you provide, this privacy policy (hereinafter referred to as this policy) is established to allow you to use the services of this website with peace of mind. Please read the following explanations carefully:

1. Scope of the Privacy Policy

This clause applies to the collection, processing, use, and protection of personal identification data involved or handled by you while on this website; this clause does not apply to related linked websites outside of this website, nor does it apply to personnel not commissioned or involved in the management of this website.

2. Collection, Processing, and Use of Personal Data

When you visit this website or use the following functional services provided by this website, the company requires you to provide the necessary personal information through digital file transfer or in writing, depending on the nature of the service.

  1. (1) When you register as a member of this website, you will be required to provide detailed user information, including the company registration number, company name, name, mobile phone number, and contact email.
  2. (2) When using the services or participating in the activities provided by this website, you will need to provide enterprise and contact information, including the contact person’s name, department, position, email, mobile phone number, telephone number, and extension, which will be used for the website's business, services, or activities.
  3. (3) When using interactive features such as the "Contact Us" service mailbox, surveys, or activities organized by this website, the information you provide, such as name, title, company name, company registration number, industry type, company size, phone number, extension, email, inquiry content, and specific needs, will be retained.
  4. (4) When you use the company’s website services, cookies and other technologies will automatically collect information regarding your device and your usage of the company's services.
3. Purpose of Personal Data Collection

The company only collects, processes, utilizes, and retains the personal data you provide as necessary for the operation of services, advertising marketing, prize activities, member rights notifications provided on this website, and when the company or its affiliates need advertising marketing for business purposes, and when partners execute business related to the company.

  1. (1) Services provided by this website: If the service involves obtaining authorization from affiliated enterprises or partners, the company will provide your personal data required for authorization to these enterprises or partners.
  2. (2) Advertising and marketing: To offer you more premium services, activity information, and special offers from the company and its affiliated enterprises or partners.
  3. (3) Membership rights notifications: Various related notifications during your membership registration or product and service purchases on this website, such as changes or revisions to the website's terms of service, order confirmations, payments, etc.
4. Regions, Subjects, and Methods of Personal Data Usage
  1. (1) Region: The collection, processing, and use of your personal data by this website (or activities) are limited to Taiwan.
  2. (2) Subjects: The company (including partners commissioned by the company to handle affairs), institutions authorized by law, and subjects approved by the customer.
  3. (3) Methods:
    1. (3.1) Establishing a member profile for account management.
    2. (3.2) Using your contact information for business communication and marketing purposes (e.g., promotional activities) or notifying you about information related to this website.
    3. (3.3) Analyzing your personal data to optimize the website's services and potentially recommending suitable products/services based on the analysis. For precision service provision, the website may present the analysis results as statistical data or descriptive text. This data, intended for internal research, may be publicly disclosed as needed but will not involve specific personal details.
    4. (3.4) During general browsing, the website server automatically logs related behaviors, including your device's IP address, access times, browser type, and browsing/click records. These logs serve as references for enhancing website services and managing information security and are strictly for internal use without public disclosure.
5. Member Self-Protection Measures and Rights to Personal Data
  1. (1) Safeguard your password and any personal information. Do not share your password or related personal information with others. After completing shopping, subscribing to services, or conducting other operations on this website, ensure you log out of your account. If you share a computer with others or use a public computer, do not close the browser window to prevent others from accessing your user information.
  2. (2) You have the following rights concerning the use of your personal data:
    1. (2.1) Understand how the website processes your personal data.
    2. (2.2) Restrict the company's processing of your personal data within the bounds permitted by law.
    3. (2.3) Inquire about, copy, modify, or delete personal data, or request the cessation of data collection, processing, or usage (the company may decline requests essential for its operations or services). For inquiries or requests to view or obtain copies of personal data, the company may charge necessary costs based on Article 14 of the Personal Data Protection Act.
    4. (2.4) If you encounter issues while modifying or deleting personal data, you may contact the website's customer service via email. The company will respond promptly and assist in resolving your issue.
  3. (3) If you request the website to stop collecting, processing, or using your personal data, which prevents the website from providing services, this may result in the inability to enjoy the associated rights and benefits of the website's activities or services (explaining the impact on your personal rights).
  4. (4) If the website needs to disclose your personal data on external websites or pages (e.g., announcing prize winners), it will appropriately mask the information and handle it in compliance with relevant laws and regulations.
  5. (5) You may choose whether to provide your personal data freely. However, if the personal data you provide is insufficient to confirm your identity due to complaints or findings by the company, or if there is evidence of identity theft, data falsification, or incomplete information, this may result in your inability to access the services and benefits provided by the website.
6. Cookie Application

This website utilizes cookies to provide you with the best possible service. By using cookies, the company can make it easier for you to use the shopping cart, differentiate your actions from other users browsing the site, personalize your website browsing experience, and offer products or services of interest to you. Cookies are used for the following purposes:

  1. (1) When you access this website, your data will be read to record the items in your shopping cart.
  2. (2) Record your preferences or habits while using the website’s services.
  3. (3) Provide you with more personalized content and services.
  4. (4) Compile statistics on total visits and traffic, analyze browsing patterns, and use the insights to improve the website.

If you do not wish to accept data collection via cookies, you may modify your browser's privacy settings to refuse cookies. However, this may result in certain website functionalities not working correctly.

7. Data Protection and Security
  1. (1) To maintain website security and ensure that members or users can use the website safely, the company implements strict measures to protect your personal data. Only authorized personnel can process and use your data. The company also provides the following security measures:
    1. (1.1) Use a network intrusion detection system to monitor traffic and detect unauthorized attempts to upload, modify, or damage website information.
    2. (1.2) Install firewalls to prevent illegal access, data theft, or destruction, ensuring the website's integrity and protecting your rights.
    3. (1.3) Install antivirus software to conduct regular virus scans, offering a secure browsing environment.
    4. (1.4) Perform daily data backups.
  2. (2) The company will retain your personal data for the duration necessary to provide member services, until you delete your account, or request the company to delete, stop collecting, processing, or using your personal data.
  3. (3) If it is necessary to share your data with a third party to provide services, the company will strictly require adherence to confidentiality obligations and implement necessary checks to ensure compliance.
8. Personal Data Transfer Management Terms

Your personal data will only be provided to third parties (financial institutions, partners, and service providers associated with the company’s business operations) commissioned by the company to handle related business or service matters under the condition of obtaining your full consent. Except under the following circumstances, the company will not share your personal data with other third parties:

  1. (1) With your written consent.
  2. (2) To fulfill the necessary provision of services or the execution of contractual obligations.
  3. (3) To protect your rights.
  4. (4) To ensure the normal operation of the website.
  5. (5) When required by judicial or other authorized institutions based on legal procedures.
  6. (6) In circumstances allowed under Article 20 of the Personal Data Protection Act for purposes outside the original collection intent.

The company, its affiliates, or third-party marketing partners collaborating with the company will only use your personal data for marketing activities, product information, or new service-related promotions with your consent. Upon the first marketing communication, you will be provided with a way to opt-out of marketing. The company will not charge you for such services. If you choose to reject or later decide to opt out of marketing services, you can notify the company at any time, and the company, its affiliates, or third-party partners will immediately cease using your personal data for marketing purposes.

9. Amendments to the Privacy Policy

Due to rapid technological advancements and potentially unpredictable environmental changes, the website’s privacy policy will be updated periodically to comply with the latest privacy protection regulations and to safeguard your privacy effectively. Any amendments to the privacy policy will be announced on the website, and you can review the latest version at any time.

10. Governing Law and Jurisdiction

In the event of a dispute arising from this privacy policy, you agree to apply the laws of the Republic of China (Taiwan). Unless otherwise stipulated by law, the Taiwan Taichung District Court will serve as the court of first instance.

11. Privacy Policy Inquiries

If you have any questions regarding this website’s privacy policy, please feel free to contact the customer service email at info@iscloud360.com or call 0800-676868 for assistance.

Revised on December 12, 2024.